CASE: HRMS Platforms
Customer
The Energetic Company (EC) supplies gas all over Ukraine and the biggest part of Europe. They have used multiple HRMS platforms previously but these had limited functionality and the services didn't provide them with the ability to connect the necessary integrations.
EC works in a narrowly focused energy field, and custom functions are essential to them. They found it difficult to choose an application or platform that fully met the requirements of their company and due to the war, replacing company software became vital as leaked data could have a negative impact on the operation of their complex energy structure.
Goals And Objectives
The client wanted to optimize all their business processes and for their work to be focused on one platform. Their goal was to sell the platform comprehensively or in parts to related companies during M&A mergers.
The client requested a platform for employee management that could:
- Store and record the process of training for employees.
- Manage and threaten the onboarding process of new employees.
- Manage leaves of absence.
- Capture all salaries, bonuses, overall productivity analytics, billing functions, and off days.
Challenges
Our team faced some challenges:
- The client was inexperienced with the development of complex platforms and automating workflows.
- Synchronization with the development of other components. Our team was developing additional components for the platform and building out the synchronization was one of the main challenges. Speaking of additional functionality, with which the platform was to synchronize, it was supposed to be a CRM platform, a program for document management, and an accounting system.
Solution
Our team divided the work into several stages:
- In-depth analysis of information. In this phase, we focused on interviewing the client to understand their basic needs.
- Competitor Market Analysis. We paid particular attention to UI/UX design and the functionality of the platforms.
- Rapid Prototyping. We created a prototype, which we later validated in UX Moderate format and tested on end users.
- Formation of Terms of Reference. We generated the terms of reference and requirements for the UI/UI storybook.
- Formation of the release plan. Before forming the release plan, we also consulted at each stage with the client.
Results
The client’s time efficiency has increased by 64.7% due to our custom platform optimizing business processes, and the overall performance of the HR processes has increased by 52.9%.
HRMS platform has positively impacted several departments at once:
- HRM Department. Firstly, the platform had a positive impact on HR processes. Primarily Head of HR, Recruiters, C&B manager, HR generalist, and also Travel Manager.
- Sales Department. The platform also helped to control the work of the sales department, as well as helped to monitor the employees' productivity more easily.
Call Center. Another department in the company experienced a positive effect from the fixation of all work processes in the application.
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Customer
The Energetic Company (EC) supplies gas all over Ukraine and the biggest part of Europe. They have used multiple HRMS platforms previously but these had limited functionality and the services didn't provide them with the ability to connect the necessary integrations.
EC works in a narrowly focused energy field, and custom functions are essential to them. They found it difficult to choose an application or platform that fully met the requirements of their company and due to the war, replacing company software became vital as leaked data could have a negative impact on the operation of their complex energy structure.
Goals And Objectives
The client wanted to optimize all their business processes and for their work to be focused on one platform. Their goal was to sell the platform comprehensively or in parts to related companies during M&A mergers.
The client requested a platform for employee management that could:
- Store and record the process of training for employees.
- Manage and threaten the onboarding process of new employees.
- Manage leaves of absence.
- Capture all salaries, bonuses, overall productivity analytics, billing functions, and off days.
Challenges
Our team faced some challenges:
- The client was inexperienced with the development of complex platforms and automating workflows.
- Synchronization with the development of other components. Our team was developing additional components for the platform and building out the synchronization was one of the main challenges. Speaking of additional functionality, with which the platform was to synchronize, it was supposed to be a CRM platform, a program for document management, and an accounting system.
Solution
Our team divided the work into several stages:
- In-depth analysis of information. In this phase, we focused on interviewing the client to understand their basic needs.
- Competitor Market Analysis. We paid particular attention to UI/UX design and the functionality of the platforms.
- Rapid Prototyping. We created a prototype, which we later validated in UX Moderate format and tested on end users.
- Formation of Terms of Reference. We generated the terms of reference and requirements for the UI/UI storybook.
- Formation of the release plan. Before forming the release plan, we also consulted at each stage with the client.
Results
The client’s time efficiency has increased by 64.7% due to our custom platform optimizing business processes, and the overall performance of the HR processes has increased by 52.9%.
HRMS platform has positively impacted several departments at once:
- HRM Department. Firstly, the platform had a positive impact on HR processes. Primarily Head of HR, Recruiters, C&B manager, HR generalist, and also Travel Manager.
- Sales Department. The platform also helped to control the work of the sales department, as well as helped to monitor the employees' productivity more easily.
Call Center. Another department in the company experienced a positive effect from the fixation of all work processes in the application.