SMM case for «Furgoneta»

729

«Furgoneta» is the first Street Food outlet in Kiev.

Project duration: from March to November 2017

Key message: “Furgoneta” is quality, speed and service.

Platforms:

Facebook: /furgoneta.official/

Instagram: furgoneta.kiev

Goals:

✓ Brand recognition building.

✓ Attraction of new customers, loyalty and retention of the regulars.

✓ Creation of a user-friendly platform for communication with customers.

Objectives:

✓ Up-to-date information delivery: special offers, events, and new openings announcement.

✓ Communication with followers, quick response to questions.

✓ Creation of unique and quality content.

Implementation:

  • Brand pages visualization: stylish and minimalistic. Main colors: greyish white and orange.
  • Targeted content: development of sections, maximum of lively photos, gif animations and videos.
  • Short, concise and fan-made posts.
  • Live streams and Stories of important events. Usage of geodata and topical hashtags.
  • Partnership with opinion leaders, bloggers/foodbloggers.

Results:

✓ Increase in followers.

✓ A direct hit into the heart of TA thanks to a large amount of fan-made content.

✓ Increased dialogue with followers through competition activations, engaging quizzes etc.

✓ Traffic diversion from social media to the website.

✓ Increase in number and frequency of bills.

✓ Organic reach in one month – 30 000.

✓ Engagement (ER) = 6,5%

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SMM case for «Furgoneta»
Company:
Kiwi Agency
Type of:
SMM
Added:
06-10-2023
729

«Furgoneta» is the first Street Food outlet in Kiev.

Project duration: from March to November 2017

Key message: “Furgoneta” is quality, speed and service.

Platforms:

Facebook: /furgoneta.official/

Instagram: furgoneta.kiev

Goals:

✓ Brand recognition building.

✓ Attraction of new customers, loyalty and retention of the regulars.

✓ Creation of a user-friendly platform for communication with customers.

Objectives:

✓ Up-to-date information delivery: special offers, events, and new openings announcement.

✓ Communication with followers, quick response to questions.

✓ Creation of unique and quality content.

Implementation:

  • Brand pages visualization: stylish and minimalistic. Main colors: greyish white and orange.
  • Targeted content: development of sections, maximum of lively photos, gif animations and videos.
  • Short, concise and fan-made posts.
  • Live streams and Stories of important events. Usage of geodata and topical hashtags.
  • Partnership with opinion leaders, bloggers/foodbloggers.

Results:

✓ Increase in followers.

✓ A direct hit into the heart of TA thanks to a large amount of fan-made content.

✓ Increased dialogue with followers through competition activations, engaging quizzes etc.

✓ Traffic diversion from social media to the website.

✓ Increase in number and frequency of bills.

✓ Organic reach in one month – 30 000.

✓ Engagement (ER) = 6,5%

Find more cases here