VoltVault
ABOUT THE CLIENT
The client’s company is one of the largest in Illinois whose main activity is natural gas distribution across the USA. The company needed to improve the quality of customer service and simplify interaction with its customers (owners of residential and commercial properties) as well – actually, this is how the idea of utility applications development was generated.
GOALS AND OBJECTIVES
01/ Automatically generate invoices to pay for gas consumed during the payment period
02/ Perform analytics to predict upcoming gas consumption costs
03/ Provide a history of consumed gas resources over a fixed period, as well as information about the customer’s tariff plan
04/ Allow customers to pay bills for gas consumption without leaving the application
SOLUTION
We were entrusted with the task of creating a cross-platform mobile application for iOS and Android that would be easy to use and secure since it would store and process the personal data of customers of the client’s company.
RESULTS
The client contacted us to receive a full range of custom utility mobile apps development services. As a result, after several months of work on the project, the utility app was successfully launched, and now, the company’s customers are actively using it. Thanks to this innovation, the number of customer complaints has significantly decreased, and their overall level of satisfaction has increased.
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ABOUT THE CLIENT
The client’s company is one of the largest in Illinois whose main activity is natural gas distribution across the USA. The company needed to improve the quality of customer service and simplify interaction with its customers (owners of residential and commercial properties) as well – actually, this is how the idea of utility applications development was generated.
GOALS AND OBJECTIVES
01/ Automatically generate invoices to pay for gas consumed during the payment period
02/ Perform analytics to predict upcoming gas consumption costs
03/ Provide a history of consumed gas resources over a fixed period, as well as information about the customer’s tariff plan
04/ Allow customers to pay bills for gas consumption without leaving the application
SOLUTION
We were entrusted with the task of creating a cross-platform mobile application for iOS and Android that would be easy to use and secure since it would store and process the personal data of customers of the client’s company.
RESULTS
The client contacted us to receive a full range of custom utility mobile apps development services. As a result, after several months of work on the project, the utility app was successfully launched, and now, the company’s customers are actively using it. Thanks to this innovation, the number of customer complaints has significantly decreased, and their overall level of satisfaction has increased.